Frequently
Asked Question

Question

Where do you get your items?

Answer

We have our own "patahian" thats why we can customize orders

Question

Do we need to order inner tubes for the athena gown?

Answer

Yes. Clients can request for built in tubes for the gowns/ Just click Add ons

Question

Can we order in bulk with discount?

Answer

Yes. Order 6 pcs and up for one kind of gown any color will be discounted

Question

Can we send our orders to different addresses?

Answer

Yes

Question

Can we send the items packed as a gift?

Answer

Yes

Question

Are repairs accepted?

Answer

Yes if the repair is out of sewing defect, missing button, zipper defect only. Repairs should be sent to us within 7 working days starting from the receipt of the item. Upon acceptance of the item, you are encourageg to check each item and sign a waiver that states everything is in order and was received in good condition

Question

Can we see samples of your works?

Answer

Yes. We have a showroom located in antipolo just 20 minute drive from sm marikina

Question

What is the minimum lead time for order?

Answer

Minimum lead time for on hand colors is 4 weeks but it still depends if there are still alots availbale for the week. Otherwise, you will be advised of the next available slot